Refund Policy

Refund Policy Document

Friday, November 8, 2024

Your access to and use of BacktestFx services begins upon acceptance of this Agreement and provision of one or more active Payment Methods (the “Initial Term”). “Payment Methods” refer to a valid, up-to-date form of payment, which may be updated as needed. Your membership will continue and automatically renew unless canceled (each renewal, along with the Initial Term, referred to collectively as the “Term”).

To access BacktestFx’s intellectual property, you must maintain one or more Payment Methods on file. By doing so, you authorize BacktestFx to charge any Payment Method linked to your account if your primary Payment Method is declined or becomes unavailable. You are responsible for any outstanding charges, and if a payment cannot be processed due to expiration, insufficient funds, or any other reason, and you do not cancel your subscription, BacktestFx may suspend your account access until a valid Payment Method is successfully charged.

Please note that all payments are final, with no refunds or credits for partially used subscription terms. However, following any cancellation, your access to the service will continue until the end of your current billing cycle.

For any questions or assistance, feel free to contact our Support Team.